Privacy Policy

At Rideau Carleton Raceway Casino, we are committed to protecting your privacy and respecting the confidentiality of your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website or create an account.

Data Collection

When creating an account or interacting with our website, you may provide us with various types of information, including:

• Contact details: name, email address, phone number
• Account registration data: username, password, security questions
• Profile information: demographic data, preferences

We collect this information to create and manage your account, provide services, offer personalized experiences, send communications, and improve our website.

Data Usage

Rideau Carleton Raceway Casino uses the collected data for various purposes:

• To operate and maintain our website
• To deliver requested services or features
• To personalize your experience and tailor content based on preferences
• To communicate with you via email, phone, or other means about promotions, offers, events, or news

Data Storage

Your personal data is stored securely on our servers, which are protected by industry-standard security measures. Access to sensitive information is restricted to authorized personnel only.

Sharing of Data

Rideau Carleton Raceway Casino may share your data with:

• Service providers: contractors, vendors who assist us in operating and maintaining the website
• Third-party applications or services integrated into our platform
• Regulatory bodies as required by law

We will not sell, trade, or otherwise transfer your personal information to any third party without your consent.

Cookies and Tracking

Our website uses cookies and similar technologies (e.g., tracking pixels) for various purposes:

• Analyzing user behavior and preferences
• Enhancing the overall experience
• Providing personalized content
• Facilitating navigation

You can adjust cookie settings through your browser or mobile device settings. Some features may not function as intended if cookies are disabled.

Right to Access

Upon request, you have the right to access, rectify, erase, restrict processing of, or export your personal data stored with us.

Compliance and Regulatory Requirements

Rideau Carleton Raceway Casino complies with relevant laws and regulations regarding data protection. We will adjust this Privacy Policy as necessary to meet new requirements or changes in standards.

By creating an account or using our website, you acknowledge that you have read and accepted this Privacy Policy.

Changes to the Policy

We may update this policy periodically. If we make significant changes, they will be communicated via email notification or posted on our website.